Last updated: January 2026 | Applies to all NNVIP members and visitors
A quick summary of how NNVIP handles your data. The full policy is detailed below.
NNVIP uses industry-standard encryption and security protocols to protect your personal information. All data transmitted between your device and our servers is encrypted using SSL/TLS technology to prevent unauthorised interception.
NNVIP does not sell, rent, or trade your personal information to third-party marketers or advertisers. Your data is used solely to operate the platform, process transactions, and improve your experience as an NNVIP member.
Any personal data collected by NNVIP is used strictly for account management, payment processing, identity verification, fraud prevention, and improving the platform. We do not use your data for unrelated commercial purposes.
NNVIP members have the right to access, correct, and request deletion of their personal data, subject to applicable legal and regulatory requirements. Contact our support team at any time to exercise your data rights.
NNVIP uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse platform usage. You can manage cookie preferences through your browser settings at any time.
NNVIP processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.
This Privacy Policy ("Policy") describes how NNVIP ("NNVIP", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "Member", "User") who access or use the NNVIP online gaming platform at nnvip.app and any associated mobile applications or services (collectively, the "Platform").
NNVIP is committed to protecting the privacy and security of your personal data. We process personal data in accordance with the Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its implementing rules and regulations issued by the National Privacy Commission ("NPC").
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy. By using the Platform, you consent to the data practices described in this Policy. If you do not agree with this Policy, you must not use the NNVIP Platform.
NNVIP collects personal data that is necessary to operate the Platform, process transactions, verify your identity, and comply with applicable legal and regulatory obligations. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, photograph | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, transaction notifications, support |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposit and withdrawal processing, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, performance optimisation |
| Usage Data | Games played, bet history, login times, pages visited, session duration | Platform improvement, responsible gaming monitoring, personalisation |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
NNVIP does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide such information in the context of a responsible gaming self-exclusion request.
NNVIP collects your personal data through the following means:
We collect data that you provide directly when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, respond to a survey, or participate in a promotion. This includes all information entered into forms on the Platform.
When you access and use the NNVIP Platform, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser type, pages visited, and actions taken on the Platform.
We may receive personal data about you from third-party service providers, including identity verification agencies, payment processors (such as GCash and PayMaya), fraud prevention services, and analytics providers. We only use data received from third parties where we have a lawful basis to do so.
NNVIP uses your personal data for the following purposes:
NNVIP will only process your personal data where we have a lawful basis to do so. Lawful bases include: your consent, the performance of a contract with you, compliance with a legal obligation, and our legitimate interests in operating a secure and compliant gaming platform.
NNVIP does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We share financial data with payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
We share identity data with third-party KYC and age verification service providers to confirm your identity and ensure compliance with the 21+ age requirement and applicable Philippine gaming regulations.
We may share technical and usage data with fraud detection and cybersecurity service providers to protect the integrity of the Platform and the security of our members' accounts.
NNVIP may disclose your personal data to regulatory bodies, law enforcement agencies, or other government authorities where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under Philippine anti-money laundering legislation and gaming regulations.
We engage third-party service providers to assist with platform hosting, analytics, customer support software, and email delivery. These providers process personal data on our behalf and are contractually required to handle it in accordance with this Policy and applicable data protection laws.
In the event of a merger, acquisition, restructuring, or sale of all or part of NNVIP's business, your personal data may be transferred to the relevant successor entity. We will notify you of any such transfer and the applicable privacy terms before your data is transferred.
NNVIP retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, NNVIP retains account and transaction data for a minimum of five (5) years following the closure of your account, in accordance with Philippine anti-money laundering regulations and gaming compliance requirements. Identity verification documents are retained for the period required by applicable law.
Where personal data is no longer required for any lawful purpose, NNVIP will securely delete or anonymise it in accordance with our internal data retention procedures. Anonymised data that can no longer be linked to an individual may be retained indefinitely for analytical and statistical purposes.
NNVIP implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While NNVIP takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your NNVIP account credentials. If you suspect that your account has been compromised, please contact our support team immediately.
NNVIP uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, keep you logged in, remember your preferences, and collect analytical data about Platform usage.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the NNVIP Platform and your ability to access certain features. Instructions for managing cookies are available in your browser's help documentation.
Under the Philippine Data Privacy Act of 2012 and its implementing regulations, you have the following rights in relation to your personal data held by NNVIP:
To exercise any of your data rights, please contact NNVIP's support team using the contact details provided in Section 13 of this Policy. We will respond to all valid requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.
The NNVIP Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. NNVIP does not knowingly collect personal data from individuals under the age of 21.
If NNVIP becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on NNVIP, please contact our support team immediately so that we can investigate and take appropriate action.
Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent access to online gaming platforms.
NNVIP primarily processes and stores personal data within the Philippines. In some cases, personal data may be transferred to and processed in countries outside the Philippines, for example where we use cloud-based service providers or technology partners whose servers are located abroad.
Where personal data is transferred outside the Philippines, NNVIP will ensure that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act. This may include entering into data processing agreements with the relevant recipients that incorporate appropriate data protection standards.
NNVIP reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes to this Policy, we will notify registered members by email or by posting a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the NNVIP Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how NNVIP protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way NNVIP processes your personal data, please contact our Data Privacy team. We are committed to addressing all privacy-related enquiries promptly and transparently.
Data Privacy Contact:
Email: [email protected]
Support: [email protected]
Website: nnvip.app
Response time: Within 30 days of receipt of your request
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you are not satisfied with our response to your privacy concern.
For responsible gaming concerns, self-exclusion requests, or deposit limit adjustments, please visit our Responsible Gaming page.
Your privacy and security are our priority. Join thousands of Filipino players who trust NNVIP for safe, fair, and exciting online gaming. Register today — must be 21 years or older.
21+ only | Play responsibly | Your data is protected